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Frequently Asked Questions
Please read through any of the frequently asked questions listed below to get a better idea about who we are but more importantly what we can offer you and your child. 
If you have any different questions to those listed below or if you want further clarification on something please feel free to visit the Contact Us page and pick your preffered contact method.

Hover over the question box to see the answers.

Do I need a referral to be seen by a Paediatric Exercise Physiologist?

Not at all! Contact us either via email, phone or the contact us form today to get started!

 

Where do the appointments take place?

There are a range of different options - the ball is in your court! We can come to your home, come to the hospital, go to a community centre (extra costs may apply), meet in a park, visit childcares and schools... You tell us!

What happens if my child isn't feeling up to exercise?

We get it! Cancer treatment is rough and it can make children really REALLY unwell. There are a few options we can consider. Of course if you feel like it is best, we are happy to reschedule, or we can even come up with a plan to do some light stretching or bed based play. 

Do you have other health professionals or programs that you run?

We sure do!! 

Head over to wonderpaediatrics.com.au to see all the other things we offer.  

 

Where do you travel to?

We are happy to  travel! If you reside in following councils there is no fee - Brimbank, Hobsons Bay, Maribyrnong, Melbourne, Melton, Moonee Valley & Wyndham city.  Outside of these areas there will be a fee.  Hospitals outside these areas are visited without an extra charge. 

 

What are the payment options?

There are a three options:

1. Via a link sent to your phone (for select services).

2. Using your chip card or contactless (tap and go) using our machine.

3. Cash 

Unfortunately we are unable to accept swipe only cards.

My child is immuno-compromised due to treatment, are there any options for us?

Of course we have options! Some of these options include: 

- Wearing masks.

- Social distancing.

- Being in a well ventilated space.

- Telehealth consultations. 

We will work with you to make sure your child stays safe. 

 

How long are your appointments?

The initial appointment is blocked out for 90 minutes to ensure we can come up with the best plan for the family.  Subsequent sessions are generally 45 minutes, but we can do longer or shorter sessions depending on your wants and needs. 

 

Do you have a waitlist?

Things change regularly so please contact us to discuss any waitlists that we may have, and potential waiting times. 

 

Where are you located?

We are a mobile service located in Melbourne's West - that means we come to you!

 

How much does a consultation cost?

Please contact us for the current fee schedule as we can discuss any funding you may have and if there will be any out of pocket costs. 

 

What is the best way to get into contact with you? 

We have multiple options available - phone, email or our contact form.  

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